Privacy Policy

Last updated: 28 July 2025

1. Introduction

Auburn Indoors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share your information and your legal rights under Guernsey data protection law.

2. Governing Law

We process personal data in compliance with the Data Protection (Bailiwick of Guernsey) Law, 2017 (“DPL”), which came into force on 25 May 2018 and mirrors the GDPR. Guernsey also benefits from an adequacy decision by the European Commission, meaning transfers of personal data to and from Guernsey are permitted under EU and UK rules. The independent supervisory authority is the Office of the Data Protection Authority (ODPA).

3. Data We Collect

We may collect the following types of personal information:

• Name, email address, contact details (e.g. when you register, subscribe or contact us)

• Payment or billing data (if applicable)

• Usage data, cookies, IP addresses, device/browser information

4. Legal Basis for Processing

Under the DPL, we only process personal data when we have a lawful basis, such as:

• Your consent, e.g. when subscribing to our newsletter

• Performance of a contract, e.g. providing purchased services

• Legitimate interest, where it does not override your rights
  We operate following the seven data protection principles set out in the DPL:

1. Lawfulness, Fairness & Transparency

2. Purpose Limitation

3. Minimisation

4. Accuracy

5. Storage Limitation

6. Integrity & Confidentiality

7. Accountability

5. How We Use Your Data

We use personal data to:

• Provide and maintain our services

• Process transactions and subscriptions

• Communicate updates or respond to your requests

• Improve and personalize user experience

• Comply with legal obligations

6. Data Retention

We retain personal data only as long as necessary to fulfil its purpose, or as required by law. Once no longer needed, data is securely deleted or anonymized in accordance with the storage limitation principle.

7. Data Security

We use appropriate technical and organizational measures to ensure the security and confidentiality of personal data, protecting it from unauthorized access, alteration, disclosure, or destruction.

8. Data Sharing & Transfers

We do not sell personal data. We may share data with trusted third parties (e.g. service providers) only when needed to deliver services and under binding contractual obligations.
Transfers outside Guernsey (e.g. to third-country processors) are permitted under the DPL, given its adequacy status, or safeguarded by suitable contractual protections in accordance with law.

9. Your Rights

Under the DPL, data subjects have rights including:

• Right to access personal data and processing details

• Right to rectification if inaccurate or incomplete

• Right to erasure (“right to be forgotten”) in certain circumstances

• Right to restrict processing or to object

• Right to data portability where processing is based on consent or contract and carried out by automated means Guernsey 

To exercise any rights, you may contact us at the details provided below.

10. Registration

As required by law, we are registered with the Guernsey Office of the Data Protection Authority. If you believe your data has been misused, you have the right to lodge a complaint with the ODPA.

11. Cookies & Similar Technologies

Our website uses cookies and related technologies for functionality, performance, and analytics. You can manage your preferences via browser settings or our cookie banner.

12. Changes to This Policy

We may update this Privacy Policy from time to time, for example to reflect changes in legal obligations. We will notify users of any material changes.

13. Contact Us

For questions about this policy or to exercise your data rights, please contact:
Data Protection Officer
Auburn Indoors
Email: office@auburnindoors.gg
Address: Units 1&2, Fineshade Centre, Les Baissières, St Peter Port, GY1 2UE